Cancellation request

This method allows a cancellation request to be created for a sale.

Access method

POST /salecancellationrequest

Request structure

• PartnerSaleId: (string) Required. Partner identifier.

• Reason: (byte) Optional. Reasons for requesting the cancellation:

  Possible values

   Aquí está la lista de razones de la solicitud de cancelación:

  • 1: Cambio en fechas de acceso.
  • 2: Cambio de productos.
  • 3: Cambio en cantidad de asistentes.
  • 4: Enfermedad común.
  • 5: Gestión indebida de venta de entradas.
  • 6: Problemas con la integración.
  • 7: Error en el pago.

• ReasonComments: (string). Optional. Comments on the transaction cancellation request.

Request example

Examples

 Ejemplo de petición de JSON formateada:

{
    "PartnerSaleId": "stf9gy7i3xawa",
    "Reason": 7,
    "ReasonComments": "El cliente no ha realizado el pago"
}

Response structure

• Timestamp: (dateTime). Time at which the request was processed. ISO 8601 format (yyyy-MM-ddThh:mm:ss.fffffff).

• Success: (boolean). Value that indicates whether the call was processed correctly or not.

• Errors: (list). Array of errors.
  • Error: (object).
    • ErrorMessage: (string). Error message explaining why the request was not successful. If it was correct, it will return null.
    • ErrorCode: (int). Code that identifies the error.
• ErrorEntityBreakDown (list): list that contains objects with the name and ID in case of error.
  • Id (string): identifier
  • Name (string): related name of the identifier.

Response example

Examples

 Ejemplo de respuesta JSON formateada:

{
    "Timestamp": "2024-07-13T00:00:00",
    "Success": true
}